This Privacy Policy describes how Relume, LLC. collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.relumehope.com (the “Site”).
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date and take any other steps required by applicable law.
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term “personal information”, we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information that you directly submit to us through our Services may include:
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
We also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party’s policies or practices. For more information, see the section below, Third Party Websites and Links.
Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, send notifications related to your account, purchases, returns, or exchanges, to maintain your account, arrange for shipping, facilitate returns, and enable reviews.
Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as sending marketing communications or showing you tailored ads.
Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you believe your account has been compromised, please contact us immediately.
Communicating with You. We use your personal information to provide you with customer support and improve our Services.
Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with WooCommerce, see https://woocommerce.com/document/woocommerce-cookies/.
We use Cookies to power and improve our Site and Services, run analytics, and better understand user interaction. Most browsers automatically accept Cookies by default, but you can set your browser to remove or reject Cookies. Note that blocking Cookies can affect functionality.
We may disclose your personal information to third parties for legitimate purposes, including:
We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.
The Services may enable you to post product reviews and other user-generated content. If you choose to submit content to any public area, it will be public and accessible by anyone. We are not responsible for the privacy or security of any information you make publicly available.
Our Site may provide links to websites operated by third parties. We do not guarantee and are not responsible for their privacy or security. For example, you can review Automattic’s privacy policy here: https://automattic.com/privacy/.
The Services are not intended for children, and we do not knowingly collect any personal information about them. If you are a parent or guardian and believe your child provided us personal information, please contact us to request deletion.
We cannot guarantee perfect security. Information sent to us may not be secure in transit. How long we retain your personal information depends on the purpose — maintaining accounts, complying with law, resolving disputes, or enforcing policies.
Depending on where you live, you may have rights such as access, deletion, correction, portability, restriction of processing, withdrawal of consent, and appeal. You can exercise these rights by contacting us using the details below.
You may also unsubscribe from promotional emails at any time. We may still send non-promotional messages (e.g., about your orders).
If you have complaints about how we process your personal information, please contact us. You may also lodge a complaint with your local data protection authority.
We may transfer and process your personal information outside your country, including in the United States. If we transfer your data from Europe, we rely on recognized transfer mechanisms like the European Commission’s Standard Contractual Clauses.
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any rights, please email us at info@relumehope.com or mail us at:
700 Sleater Kinney Rd SE, Ste B – 215, Lacey, WA 98503-1150, United States.
As described above, we may share personal information with third parties for advertising or analytics purposes, which may be considered a “sale” or “sharing” under U.S. state laws. If you’d like to opt out, you can do so following the instructions on our Site or by using the Global Privacy Control preference signal.
Updated 10/20/25
